Privacy Policy

We collect several types of information from and about users of our Services:

• Personal Information: Including name, email address, phone number, company name, postal address, and payment information when you sign up for our Services, create an account, request a quote, or place an order.
• Transaction Information: Details about the services you request, including pickup and delivery locations, cargo details, scheduling preferences, and service history.
• Device Information: Information about the device and browser you use to access our Services, including hardware model, operating system, and browser type.
• Usage Information: How you interact with our Services, including pages visited, features used, and actions taken.

We collect this information when you provide it directly, automatically as you navigate through our Services, and from third-party sources such as business partners and service providers.

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Services
• Processing and fulfilling your service requests
• Calculating and reporting carbon credits
• Improving and personalizing your experience with our Services
• Sending administrative information, such as updates or security alerts
• Communicating about your account, services, and responding to inquiries
• Marketing and promotional purposes, with your consent where required
• Analyzing usage patterns to improve our Services and develop new features
• Detecting, preventing, and addressing technical or security issues
• Complying with legal obligations and enforcing our terms

We may combine information from different sources to provide a better user experience, including customizing content based on your interests and preferences.

We may share your information with:

• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Partners: Trusted companies with whom we work to provide services to you or that help us market our services.
• Affiliates: Companies related by common ownership or control that help us provide, understand, and improve our Services.
• Legal Requirements: When required by law, such as to comply with a subpoena, legal proceedings, or government request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: When you have expressly consented to the sharing of your information.

We do not sell your personal information to third parties. We may share aggregated, non-personal information for business purposes, such as industry analysis and improvement of our Services.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data storage and transmission protocols
• Staff training on data protection and security practices
• Physical security measures at our facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us at projects@ncor.ca.

Our Services may contain links to third-party websites, services, or applications that are not owned or controlled by NCOR Construction Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We may use third-party service providers to:

• Process payments
• Host our websites and applications
• Analyze usage data
• Assist with customer support
• Send communications on our behalf
• Provide cloud infrastructure for our AI-powered services

We encourage you to review the privacy policies of any third-party websites or services you visit or use to understand their practices regarding your information.

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or updating your personal information
• Requesting deletion of your personal information
• Objecting to or restricting certain processing of your information
• Requesting a copy of your information in a portable format
• Withdrawing consent where we rely on consent as the legal basis for processing
• Opting out of marketing communications

To exercise these rights, please contact us at projects@ncor.caor through the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Please note that some of these rights may be limited where we have compelling legitimate grounds or legal obligations to continue processing the information.

NCOR Construction Inc. uses artificial intelligence (AI) technologies to optimize construction operations, route planning, predictive maintenance, and other aspects of our Services. This involves automated processing of certain information, including:

• Location data for route optimization
• Service request details for load matching
• Vehicle telemetry data for predictive maintenance
• Historical service data for improving operational efficiency
• Environmental impact data for carbon credit calculations

Our AI systems are designed to process this information securely and in compliance with applicable data protection laws. The primary purpose of this processing is to improve service efficiency, reduce costs, and minimize environmental impact.

While our AI systems may make automated recommendations or decisions related to construction operations, we maintain human oversight of these processes to ensure fairness, accuracy, and compliance with our values and obligations.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the beginning of the policy.

For significant changes that materially alter your rights or our obligations, we may provide additional notice, such as a prominent website notification or an email to registered users.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the changes.